Privacy Policy

1. Introduction

This Privacy Policy explains how TravelMate collects, uses, and protects your information when you use our AI-powered travel organiser for trips, documents, memories, expenses, and lifelong travel history.

2. Information We Collect

We collect the information you provide — such as account details, trips, travel documents, expenses, and memories — so we can organise your travel and keep your records available to you.

3. How We Use Your Information

We use your information to operate TravelMate, organise your trips, provide AI-assisted features, secure your travel documents, and improve the service. We do not sell your personal data.

4. Data Storage & Security

Sensitive travel documents, such as passport and visa details, are encrypted at rest. Files are never shared through public links — access is granted only through temporary, permission-checked links.

5. Sharing

You control sharing within TravelMate, such as inviting members to a trip. We share data with service providers only as needed to operate the service, and as required by law.

6. Your Rights & Data Retention

You may access, correct, or delete your information. We retain data for as long as your account is active or as needed to provide the service and meet legal obligations.

7. Children's Privacy

TravelMate is not directed at children under the age required by your local law to consent to data processing without parental approval.

8. Changes to This Policy

We may update this policy as TravelMate evolves. Material changes will be reflected here with an updated revision date.

9. Contact

Questions about your privacy? Email hello@travelmate.travel.